Great fish store. All the tanks were clean and fish active and healthy. A ton of fish to choose from. Salt and freshwater.
One of the best laid out aquarium stores in the area, with a great selection of fish. I have gotten several different cichlids and other fish and never had any issues with disease or losses. I always recommend a quarantine tank regardless. Dry goods prices are also reasonable and I would rather support a reputable small business than get them offline
Overall a good place. Excellent selection of fish and products. The Staff was a bit aloof (the store was empty but I still had to hunt someone down to be helped) but once engaged they were very helpful and nice. The prices were reasonable and they stock better quality brands. Defiantly a small business worth supporting.
So, I unfortunately bought a fish from this store a week ago. They have some nice fish, don't get me wrong. There was a good looking Cichlid that they had marked at $15 (which is on the very low side for this store seeing that everything is extremely high priced). In the tank, were some unhealthy looking cichlids of the same kind but the one that I liked seemed to be fine. I grabbed the older man who works there (who was incredibly rude) to catch the fish. I made sure he knew exactly what specific fish I wanted and he INSISTED that he caught the right one. I took his word and bought it. I asked about their return policy, seeing that I didn't like the way some of the fish were looking. They claimed "3 days, money back, as long as your water quality is fine and the fish is unharmed" which is fine. My tank is an established 75g with plenty of hiding spaces. I have a Moori and a catfish. The Moori was disrupting the catfish so I had him in a breeding net and was debating on what I was going to do with him. The catfish is quite tiny. I put the new fish in after acclimating and I see it was one of the unhealthy fish! He caught wrong one and was so adamant about it being correct. I then wake up the next day to go return him but I find him dead. I take him back to the store to speak to yet another rude associate, he stated that my other 'fish' killed him. But that didn't seem to be the case because I have a catfish who is 3x smaller than this fish and the Moori was in the breeding net. I think we all know that the baby catfish, who isn't aggressive in the first place and is about 3x smaller than the cichlid, didn't kill him. He didn't allow me to explain much and told me to call back the next day to speak with the owner. I spoke to this nasty woman the next day and she claimed the same thing, not allowing me to explain how I got an unhealthy fish or that there was only a small catfish in the tank. She also acted as if she didn't know what a breeding net was and he Moori was still in the tank? So the moral of the story is 1, this store is scamming people by selling unhealthy fish and not allowing much room for a return. 2, they will also tell you anything to NOT accept a return (especially if you don't know much about fish in the first place). 3, they will jump right to the accusation of "your other fish killed him" because it's easy to get away with saying. Or if your fish does have marks and does die (from causes of the store) but you know it wasn't getting attacked, the other fish in your tank will bite at its dead body as long as it's in there. So unless you watch your fish die right on the spot and get him out right away, you won't get your money back. $15 for a fish that lasted not even 2 days due to poor health conditions. Luckily it wasn't more money because there would be a much, much bigger situation going on. I thought it could be me at first but I've spoken to others in the area about this store, not good. But hey, I guess they have to make their money somehow. 0 stars for absolutely horrendous customer service, poor health of their fish, sky high prices, and SCAMMING. Good luck
This place is awesome! They have lots of species of fish. They have fish that you wouldn't find in other Aquarium stores. It is a must see for sure!!
Reef To Rift Aquarium Store is a US Pet Store based in Hatfield, Pennsylvania. Reef To Rift Aquarium Store is located at 1540 Cowpath Rd, Hatfield, PA 19440, USA.
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